Terms

Smart2Move Privacy Notice

This privacy notice explains the personal data we collect from and about you, either directly or indirectly, and how we use it. The notice also covers the choices you can make about the data we collect, and how you can control these choices. It applies to all Smart2Move products, applications and website. Please read this privacy notice carefully to understand when you may provide personal data to us and how Smart2Move uses personal data provided. By using Smart2Move products-services and by participating to the events organized by Smart2Move you agree to the use of your personal data as described in this privacy notice.

Smart2Move has a data protection regime in place to oversee the effective and secure processing of personal data.

 

SITUATIONS WHERE PERSONAL DATA MAY BE COLLECTED

We attach maximum importance to protecting your data and safeguarding your privacy. Therefore, we provide information below regarding collection and use of personal data while using our website, products and software.

 

Anonymous data collection

You can visit our website without having to provide any personal details. We do not save any personal data in this connection. In order to improve our offer, we evaluate only the statistical data, which does not allow any inference of your personal details.

Enquiries through the Smart2Move Team

If you contact Smart2Move via our website, by phone, e-mail, social media or other channels, we may collect information of your name, e-mail address and phone number.

Purchase of a Smart2Move product

When you purchase a Smart2Move product we collect information such as your name, billing and delivery address, EU Intracommunity VAT number (for businesses registered the European Union), e-mail address and phone number.

 

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

 

 

Participation to an event organized by Smart2Move

When you participate to an event organized by Smart2Move, we collect information such as your name, billing address, e-mail address and phone number.

The email address you provide to register to an event organized by Smart2Move, may be used to send you information about the event, your training certificate, the serial number to access to the online tests, special offer, in addition to receiving occasional company news, updates, related product or service information, etc.

 

Opening of Smart2Move account

When you open a Smart2Move account and become a registered user we collect information of your name, email, address, telephone number, gender and date of birth.

 

Collection and processing while using the contact form

When using the contact form on our website, we collect personal data only within the scope provided by you. We use your email address only for processing your request.

We use your email address irrespective of the order processing, solely for our advertising purposes for sending the newsletter provided you have explicitly approved of this.

Your consent declaration to be issued in this regard is as follows: Subscribe for our Newsletter. You can always unsubscribe from the newsletter by clicking the corresponding link in the newsletter or by notifying us. Your email address is then deleted.

You can always unsubscribe from the newsletter by clicking the corresponding link in the newsletter or by notifying us. Your email address is then deleted.

 

Your data is deleted subsequently if you do not approve of the further processing and use.

Collection, processing and use of personal data

We collect personal data only within the scope provided by you. Your personal data is processed and used for completing and processing your order and also for processing your requests. After the contract is processed completely, all the personal data is first saved taking into account the retention periods under fiscal and commercial law and then deleted after the expiry of the deadline, if you have not approved of the further processing and use.

Using the email address for sending newsletters

We use your email address irrespective of the order processing, solely for our advertising purposes for sending the newsletter provided you have explicitly approved of this.

Your consent declaration to be issued in this regard is as follows: Subscribe for our Newsletter. You can always unsubscribe from the newsletter by clicking the corresponding link in the newsletter or by notifying us. Your email address is then deleted.

 

Forwarding personal data

Your data, whether public or private, will not be sold, exchanged, transferred, forwarded, or given to third parties for any reason whatsoever, without your explicit consent. Only our service partners, which we require for handling the contractual relationship, are excluded from this.

In these cases, we strictly adhere to the specifications of the Federal Data Protection Act. The scope of the data transfer is restricted to a minimum.

 

Your personal data may be stored and processed on our cloud servers or other well-known cloud service providers located in the United States of America or in the European Union.

 

Cookies

Our websites use so-called cookies at several places. Cookies are small text files, which are stored on your computer and which your browser saves. They help to make our offer more user-friendly, effective and reliable. In addition, cookies allow our systems to identify your browser and offer you services. Cookies do not contain any personal data.

 

 

Use of Google Analytics

This website uses Google Analytics, a web analysis service by Google Inc.

The information generated by the cookie about your usage of this website is generally transferred to a Google server in USA and saved there. If IP anonymization is activated on this website, your IP address is however abbreviated by Google in advance within the member states of the European Union or in other contracting states of the Treaty on the European Economic Area. The complete IP address is transferred to a Google server in USA and abbreviated there only in exceptional cases. Google shall use this information on behalf of the operator of this website to evaluate your website use, to compile reports about the website activities and to provide additional services associated with the website use and Internet use as against the website operator. The IP addressed transferred from your browser within the scope of Google Analytics is not consolidated with the other data by Google.

You can prevent cookies from being saved through a corresponding setting of your browser software; however, we would like to bring to your attention that you may not be able to use all the functions of this website entirely in this case.

 

 

Your Rights

You have certain rights under the applicable data protection laws, including the following rights under the EU General Data Protection Regulation:

  • The right to be informed via privacy notices such as this.
  • The right of access to any personal information we hold about you. To request a copy of this information you must make a subject access request in writing, either via a letter to Smart2Move AG, Wallstrasse 12, CH-4051 Basel, Switzerland, attention: Privacy Officer, or via email to: contact@smar2move.com (to ensure that we can deal with your request you will need to include your current name and address, proof of identity e.g. a copy of your driving license or passport). We do not charge for making a subject access request.
  • The right of rectification, we must correct inaccurate or incomplete data within one month.
  • The right to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
  • The right to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
  • The right to withdraw your consent. You have the right at any time to withdraw any consent you may have provided for Smart2Move to process your personal data.
  • The right to data portability. We can provide you with your personal data in a structured, commonly used, machine readable form when asked.
  • The right to object to processing for directs marketing purposes

 

Use of products and services by registered users (product owners) and non-registered users (players)

When Smart2Move products are used we collect performance data, including but not limited to data parameters, video recordings, screen casts, reports, information on player visits, information on creation/cancellation and reactivation of subscriptions, progress data of lessons and courses.

If you use your Smart2Move product to collect data from your students, potential customers and/or participants in events/tournaments and/or otherwise make your Smart2Move product available to third parties, subject to any applicable limitations in Smart2Move’s general terms and conditions for sale and delivery of products and product related services by Smart2Move and Smart2Move’s terms and conditions for use of account, it is your responsibility as product owner prior to commencement of any such use of the Smart2Move product to inform the relevant student/customer/participant of the content of this privacy notice; cf. Smart2Move’s terms and conditions for use of account.

Information, correction, blocking and deletion of data

At all times, you have the right to free information about your saved data as well as the right to correction, deletion and blocking of the same.

Please contact us if required.

 

How to contact us

If you have any questions about the use of your personal data, please send us an email to contact@smart2move.com.

 

Changes

If this privacy notice changes in any way, we will place an updated version hereof on this page. By regularly reviewing this page you will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we share it with others.